Frequently Asked Questions
Q: What brands of sewing machines do we service?
A: Baby Lock, Bernina, Janome, Pfaff, New Home, Singer, Elna, Neechi, Brother, Simplicity and more. (*Note: New Vikings should be taken to the dealer where they were purchased.)
Q: Do you teach someone how to use a sewing machine that was purchased somewhere else?
A: Yes. We charge $25 an hour for private lessons on your machine.
Q: I’m having trouble with my quilt project, can Sew Smart help?
A: All Sew Smart stores have quilting employees who will happily discuss your problem and offer solutions and suggestions…in person or on the phone.
Q: Is custom sewing and quilting available?
A: Sew Smart does not offer custom sewing and quilting at this time.