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Frequently Asked Questions



Q: What brands of sewing machines do we service?


A: Baby Lock, Bernina, Janome, Pfaff, New Home, Singer, Elna, Neechi, Brother, Simplicity and more. (*Note: New Vikings should be taken to the dealer where they were purchased.)



Q: Do you teach someone how to use a sewing machine that was purchased somewhere else?

A: Yes. We charge $25 an hour for private lessons on your machine.



Q: I’m having trouble with my quilt project, can Sew Smart help?


A: All Sew Smart stores have quilting employees who will happily discuss your problem and offer solutions and suggestions…in person or on the phone.



Q: Is custom sewing and quilting available?

A: Sew Smart does not offer custom sewing and quilting at this time.