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Frequently Asked Questions

Q: What brands of sewing machines do we service?

A: Pfaff, Janome, Bernina, Baby Lock, New Home, Singer, Elna, Neechi, Brother, Simplicity and more. Note: New Vikings should be taken to the dealer where they were purchased.


Q: Do you teach someone how to use a sewing machine that was purchased somewhere else?

A: Yes. We charge $25 an hour for private lessons on your machine.


Q: I’m having trouble with my quilt project, can Sew Smart help?

A: All Sew Smart stores have quilting employees who will happily discuss your problem and offer solutions and suggestions…in person or on the phone.


Q: Is custom sewing and quilting available?

A: Sew Smart does not offer custom sewing and quilting at this time. You may wish to contact our Quilting and Sewing instructor Sally as she does. Her number is 715.370.3535.